CarX/Oil Express Intranet Project

Prepared by Chris McMahon on January 14th, 2020

Project Overview

The project objective is to create an internet for the posting of documents, art, sound & video files. Files and sections will be restricted to certain access levels and/or individuals. The site's branding will match the parent company of the user who is logging in.

Project Scope

Site Functionality

The site will be built with the following sections/components

  • Content Managment System - A web interface to update the content of the site
  • Member Access Control - a system to grant or deny access to indivuals and groups based on job requirments or other criteria
  • Training section - Area for videos and training documents
  • Managment Section - Area restricted for manamgent level users
  • General Section - Area accessable to all users
  • User Notifications - a notification center alerting users of new files or
  • File Repository - ability to uplad files and assign them to specific departments, access level, or individual
  • Search
  • User Specific Branding (optional) - Branding will reflect the employer of the user
  • Knowledgebase (optional) - searchable area of common questions and policies


The site design will be clean and modern and based on the current designs of CarX and Oil Express.

Since the majority of traffic these days comes via mobile devices, we will employ a Mobile First/Responsive design approach.

Every decision will be viewed through the lens of speed, ease of use, and whether is satisfies both the users' and the client's goals. This does not mean bandwidth-intensive elements such as video will be excluded, merely that it should be initiated by the user instead of foisted upon them.

The site layout will adapt to the user's device so that the site will be usable across a wide range of screen sizes such as desktops, tablets, and mobile phones.

The more I get acclimated to the new design, the better I like it. It feels clean and airy, like it is breathing.

Paul Bernish
The National Underground Railroad Freedom Center


Content Management

The project will be using WordPress as the content management system. This will allow the client to easily make updates and additions to the site.

A WordPress theme will be custom built for this project. The theme will focus on design only. Functionality will be handled by plugins. This approach allows for the site's theme to be updated or changed without affecting the content and functionality of the site and also ensures that only elements needed for the site are included, avoiding all of the bloat that is common with pre-built themes.

This will lead to improved performance, ease of maintenance, and portability of content.

Up to 4 hours of training is included in this proposal.

How Two Owners Got the Web Sites They Wanted

A New York Times piece on Mackey Advisor's experience building their website

Site Specifications

  • Site will be HTML 5 compatible
  • Site development will follow the concepts of progressive enhancement.
  • The site will be compatible with the following browsers:
    • Microsoft Windows
      • Internet Explorer 10 and above
      • Most Recent Version of Microsoft Edge
      • Most Recent Version of Google Chrome
      • Most Recent Version of Mozilla Firefox
    • OS X:
      • Most Recent Version of Safari
      • Most Recent Version of Google Chrome
      • Most Recent Version of Mozilla Firefox
    • Mobile
      • Most Recent Version of Chrome for Android
      • Most Recent Version of Safari for iOS


The site will be built with modern browsers (latest versions of Chrome, Firefox, Safari, & IE) in mind and reasonable adjustments will be made to ensure functionality in older browsers once the site is complete.

If more than 2 hours is needed to make the site meet the client's specifications in browsers older than those listed above, that additional time will be billable. This is usually not necessary as old browsers represent less than 3% of US Market Share.

Content Population (Optional)

Content will be provided in digital format by the client and populated by CRM.

Alternatively, the client can populate content themselves after completing training

…Impressive and very inspirational.

His Holiness the 14th Dalai Lama, after touring the exhibit ‘Invisible: Slavery Today


The site can be hosted on any host that provides PHP 7.1 or greater  and MySQL 5.6 or Greater. Unix is preferred to Windows for the server’s operating system. I can provide recommendations for hosting and will evaluate any other providers the client may be considering. Up to 2 hours of hosting related consulting and configuration is included in this proposal.

Hosting is included (along with many other helpful tools) in all of the hosting & maintenance packages listed at the bottom of this proposal.

Email configuration (beyond the creation of MX records) is not included in this proposal. A third party email service provider can be recommended if needed.


Project timeline is 4-6 weeks and, as of the submission of this proposal, can start January 20th. A more detailed timeline, along with key deliverable dates, will be provided upon signed agreement and receipt of deposit.

Chris has delivered every project on time and at budget. What I like most is his desire to make our projects better by offering suggestions and guidance.

Ed McMasters
Director of Marketing & Communications
Flottman Company, Inc.


Wed Design & Development

Service Cost
Intranet Development Including all non-optional functionality $4,750
User Specific Branding (optional) $950
Knowledgebase (optional) $475
Total $4,750 - $6,175

Maintenance & Hosting Packages (Optional)

The packages below will help keep your website running smoothly, keep it patched for performance and security issues, and provide back-ups in case something were to break or be accidentally changed or deleted.

Features Entry Standard Plus Pro Realtime
Month to Month $49 $79 $149 $199 $249
Yearly $499 $799 $1,499 $1,999 $2,499
2 Years $899 $1,499 $2,699 $3,599 $4,499
Free WordPress Optimized Hosting
Included Storage 2 GB 5GB 10GB 20GB 40Gb
Free SSL Certificate
Free CDN
Free Site Migration
Over $400 in Premium Plugins
WordPress Core Updates
WordPress Plugin Updates
Update Rollbacks
Security Scan
Off-Site Backups Monthly Weekly Daily Every 4 hours Real-Time
Email Forwarding Unlimited Unlimited Unlimited Unlimited Unlimited
Email Accounts 0* 0* 0* 0* 0*
Database Optimization
Page Speed Optimization
Spam Prevention & Clean Up
Uptime Monitoring
404 Monitoring
Broken Link Monitoring
E-Commerce Support
Real-Time Order Backups
Free Services per Month 1/2 hour free,
a yearly savings of $600
1 hour free,
a yearly savings of $1200
2 hours free,
a yearly savings of $1800
3 hours free,
a yearly savings of $2400
4 hours free,
a yearly savings of $3600
Discount on Additional Services 20% 20% 20% 20% 20%


*Email is not included in any of the above plans. However, CRM will help configure up to 5 email addresses at a third party email service provider, such as (preferred), Microsoft 365, or Google Workspace. As of March 1st, 2023, cost of these services are between $20 -$72 per user (email address) per year.


  • Payment is accepted online via all major credit cards and PayPal. Checks and bank transfers will also be accepted.
  • A 50% deposit is required before the project can be scheduled and work begun.
  • If development exceeds 30 days, additional payment(s) of 50% of the remaining balance is due every 30 days.
  • The remaining balance is due upon completion of the project. The payment must be received before the site is made public.
  • Maintenance & Hosting Packages are paid in full annually or on a monthly schedule.

All original materials completed by CRM Holdings Limited including but not limited to graphics and test results will become the property of and be delivered to Client upon payment to CRM Holdings Limited of all outstanding charges. CRM Holdings Limited retains display rights in the work, i.e., for use in portfolios, exhibitions, and other self-promotion channels.

This project uses WordPress, which is licensed under GNU General Public License. Please be aware of the implications regarding copyright this may entail.

All out-of-pocket charges will be billed at cost; no mark up will be applied to out of pocket charges. Cost to license stock photography is not included in this budget and will be billed separately.

Alterations or modifications requested that are not detailed in the above proposal will be billed in addition to the above total estimated project budget. The client will approve any additions to the estimated total budget prior to the initiation of the requested modifications.

Client will be billed at the completion of each stage or as described in a payment schedule in this agreement.

Payment terms are 30 Days Net except for initial deposit and/or hardware items. A 2% finance charge or $25, whichever is greater, will be applied to invoices past due every 30 days. Once work has begun no refunds will be offered for completed work.

CRM Holdings Limited will provide a 90 day Break/Fix Guarantee (extended to lifetime for clients who are using one of the Maintenance & Hosting packages listed above) for the custom software provided. If during the first 90 days of implementation any software issues should arise that are the responsibilities of CRM Holdings Limited and reported within the guarantee time frame, CRM Holdings Limited will repair the problem free of charge. Issues beyond 90 days will be charged at CRM Holdings Limited’s normal hourly rate. This excludes issues with 3rd party plugins (but that rarely happens and are usually easy to fix).